Privacy Policy

1. Introduction

Nexus AI, Inc. ("Nexus", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and any related applications (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service immediately.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, and billing information provided during account registration.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
• AI Conversation Data: Messages sent to and received from your deployed AI agents for the purpose of model improvement and analytics.
• Device Data: IP address, browser type, operating system, and referring URLs collected automatically via standard web logs.

3. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services; to process transactions and send related information; to send technical notices and support messages; to respond to comments and questions; and to monitor and analyze usage trends. We do not sell your personal data to third parties.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

5. Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, SOC 2 Type II compliant infrastructure, and regular third-party penetration testing to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at privacy@nexus-ai.com or write to us at Nexus AI, Inc., 500 Sansome Street, San Francisco, CA 94111.